For usage queries please first ensure you've read the relevant pages of this documentation site.
If you are asking a "how to" type question you should first search for an answer or post on the user forum.
If you still need help or need to report something broken, please email e-research@kcl.ac.uk from your King's email account. To help us with the enquiry please include:
A description of your question/issue
As much supporting information as possible e.g.:
Job submission script details
Any error messages displayed
Location of the files involved
e-Research support hours are 11:00 to 15:00 Monday to Friday