For usage queries please first ensure you've read the relevant pages of this documentation site.
If you are asking a "how to" type question you should first search for an answer or post on the user forum.
If you still need help or need to report something broken, please email support@er.kcl.ac.uk from your King's email account. To help us with the enquiry please include:
A description of your question/issue
As much supporting information as possible e.g.:
Job submission script details
Any error messages displayed
Location of the files involved
e-Research support hours are 11:00 to 15:00 Monday to Friday